Support
Frequently asked questions
Everything you need to know about payments, payouts and integrations.
What services do you offer?+
Payment solutions accepting credit/debit cards, Apple Pay, Google Pay, SEPA and local bank transfers, plus crypto — all with instant crypto payouts to your own wallet.
What information or documents do I need?+
Paymegate merchant signup asks for basic account and business information but does not request identity or business-document uploads. Independent payment providers may apply customer verification, eligibility, geographic, transaction, fraud, sanctions, or compliance checks.
What payment methods are accepted?+
Visa, Mastercard, Maestro, American Express, Apple Pay, Google Pay, PayPal, Revolut, SEPA transfers and select local bank options, plus major cryptocurrencies.
Do you accept high-risk businesses?+
Paymegate is designed for legitimate merchants that can be underserved by traditional processors. Eligibility still depends on acceptable-use rules, the selected provider, country, payment method, amount, and risk checks.
Can I use Paymegate as an IPTV payment gateway?+
Yes, for lawful IPTV providers and resellers that hold the rights to the content they distribute. Subscribers can pay by card, Apple Pay, Google Pay, PayPal or crypto, and the WHMCS and WooCommerce plugins work out of the box.
What fees do you charge?+
The platform fee starts at 1% and can be configured per merchant. Independent provider, exchange, or blockchain-network fees may also apply and vary by method and order.
What is the minimum order amount?+
Between $1 and $30 depending on the payment provider selected.
Do you accept payments worldwide?+
Availability varies by merchant location, buyer location, provider, payment method, currency, amount, and applicable restrictions. No payment method is guaranteed worldwide.
How quickly are payouts processed?+
Supported settlement is initiated after payment confirmation. Actual timing depends on provider processing, customer steps, blockchain confirmation, and network conditions.
Can payouts be held or restricted?+
Paymegate automates supported settlement after confirmation, but independent providers and networks control their own processing outcomes and timing.
What happens with chargebacks?+
Provider-funded card flows may remain subject to provider-specific refund and dispute rules. Direct on-chain transfers are generally irreversible after sufficient confirmation, but merchants still have customer, refund, and legal obligations.
Can you ban me?+
Yes. Paymegate may restrict access for security, abuse, prohibited use, or violations of the terms. Document-light merchant onboarding does not mean anonymous or rules-free use.
Is customer verification required?+
Customers may need instant ID verification via mobile camera; some providers allow bypassing this for smaller orders.
Can I use unlimited websites?+
Yes. The gateway works across unlimited sites instantly.
Can I use custom domains?+
Yes. You can claim a custom checkout URL and enable a fully branded checkout page.